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March 3, 2022

Roberts Partners with TimelyMD to Offer Students 24/7 Medical and Mental Health Care

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As part of Roberts Wesleyan College’s ongoing efforts to prioritize the health and well-being of the campus community, students through their wellness fee have immediate access to medical and mental health support through TimelyMD, the leading telehealth company specializing in higher education.

This technology offers students a 24/7 extension of campus health and counseling center resources that is as easy and convenient as making a video or phone call. Through the TimelyCare app on their phone or other device, Roberts Wesleyan students can now select from a wide-ranging menu of virtual care options from licensed physicians and counselors in all 50 states including:

  • On-demand medical care
  • Appointment-based medical care
  • On-demand mental health support TalkNow
  • Appointment-based mental health counseling (limit to 12 sessions a year)
  • Psychiatric support (through on-campus referral)
  • Health coaching

Additionally, faculty and staff have access to support that empowers them to help students achieve a sense of well-being, live healthier lifestyles and improve their mental health.

TimelyCare allows students to see the profiles, faces and specialty care details of a diverse range of licensed physicians and counselors available to them. They can choose to meet with a specific provider or select the first available. Typical consultations begin within 5-10 minutes.

TimelyCare’s ease of use, convenience and immediacy make it easier than ever for students to get the help they need, when they need it. In fact, 60 percent of all students who have sought mental health support from TimelyMD said they would have done nothing if the service were not available to them.

“TimelyCare enhances campus resources by making care more readily available to students whenever it’s convenient for them, helping limit the spread of illness, reduce the stigma of mental health counseling, and grant peace of mind to students and their families,” said Vice President for Student & Organizational Development, Kristen Brown.

Demand for teletherapy visits in particular skyrocketed during the pandemic, and mental health remains the top concern of college and university presidents. A recent survey found the majority of college students feel even more stress and anxiety than they did a year ago as COVID-19 continues to disrupt their plans to resume everyday activities and enjoy a more “normal” fall semester.

This technology supports students and provides more virtual services focused on their health and well-being, such as telehealth and teletherapy to help students thrive.


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