Community & Mental Health Resources

Monroe County Office of Mental Health

Provides central system oversight, resources, and community mappings for mental health services across Monroe County.

Adult SPOA (Single Point of Access)

Helps facilitate connections to intensive community services, case management, and supported housing for adults living with serious mental illness.

Children's SPOA (Single Point of Access)

Serves youth ages 0–21 who have ongoing high-level physical, behavioral, or severe emotional disturbance diagnoses requiring community residence or intensive coordination.

Rochester Regional PROS (Personalized Recovery Oriented Services)

A comprehensive, recovery-oriented program for adults (18+) with serious mental illness. Integrates rehabilitation, treatment, and support to help individuals reach their personal goals.

📍 Evelyn Brandon Center: 81 Lake Ave, Rochester, NY 14608 — 📞 (585) 368-6982
📍 Genesee Behavioral Health Center: 224 Alexander St Ste 100, Rochester, NY 14607 — 📞 (585) 922-7200

Foodlink

A regional food hub that handles food and goods distribution, mobile community markets, nutritional education, community meals, and emergency food cupboard referrals.

📍 Address: 1999 Mt. Read Blvd, Rochester, NY 14615

Monroe County Food Resources & Support

Access food support, community resources, and donation opportunities across Monroe county.

📍 Address: 41 O'Connor Road, Fairport, NY 14450

Open Door Mission

Provides critical emergency services including temporary shelter, hot meal assistance, clothing distributions, and long-term residential addiction recovery programs.

📍 Address: 210 West Main Street, Rochester, NY 14608

Monroe County Department of Human Services (DHS)

The central clearinghouse for public safety-net benefits, offering application processing and support for Medicaid, temporary housing assistance, SNAP/food stamps, and subsidized childcare.

Crisis Nursery of Greater Rochester

Provides short-term emergency childcare for families facing an urgent crisis (such as medical emergencies, domestic violence, or extreme stress), allowing parents time to resolve their challenges. Serves children from birth to age 12.

📍 Locations: 905 Monroe Avenue, Rochester, NY 14620
🕒 Hours: Open 24 hours per day, most days of the year

Child Care Council (NYS Child Care Resource)

A premier child care resource and referral agency. Helps families locate quality child care, navigate subsidies, and provides extensive training and support for local child care providers.

Daystar Kids

New York State's first all-day pediatric complex medical care program. Specifically serves infants, toddlers, and preschool-age children who are medically fragile, providing critical respite, education, and therapy support services.

📍 Address: 700 Lac de Ville Blvd, Rochester, NY 14618

IBERO-American Action League

A dual-language human services agency that supports and ignites the potential of individuals and families within New York State's Latino and broader communities. Offers family services, youth programs, and community development.

Hillside

Provides community-based services, crisis support, in-home support, foster care, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma.

📍 Address: 700 Lac de Ville Blvd, Rochester, NY 14618

Venture Compassionate Ministries

Provides holistic community relief programs including a choice-style food pantry (with no geographic or income requirements), support groups for single expecting mothers (Embrace Grace), divorce recovery groups, and seasonal clothing assistance.

📍 Address: 4045 East Henrietta Road, Henrietta, NY 14467

YMCA of Greater Rochester

Provides robust community services across the Greater Rochester area, including before- and after-school child care, summer camps, family wellness infrastructure, and youth development programs.

Early Intervention Program (Monroe County)

Serves infants and toddlers from birth to age 3 who have a confirmed developmental delay, diagnosed physical or mental condition, or high probability of delay. Provides evaluations, speech therapy, physical therapy, and family support.

🕒 Eligibility: Monroe County children ages 0–3

Golisano Autism Center Helpline

Provides a centralized point of contact to answer questions and directly connect families, autistic individuals, and area professionals to specialized autism services, recreation programs, and navigation resources.

Levine Autism Clinic at Golisano Children's Hospital

A modern, multidisciplinary clinical space offering comprehensive diagnostic evaluations, medical consultations, specialized behavioral health therapies, and integrated clinical care for children with autism spectrum disorders.

Person Centered Services (OPWDD Application Support)

Provides extensive Care Coordination for individuals with intellectual and developmental disabilities. The intake department offers a free service to guide families completely through the complex OPWDD eligibility and Medicaid application processes.

UR Medicine: Strong Recovery (Adolescent & Young Adult Program)

A specialized addiction treatment program offering comprehensive, evidence-based outpatient recovery care. Features flexible telehealth visit options.

🕒 Eligibility: Adolescents ages 14–18 and Young Adults ages 18–24

Villa of Hope Behavioral Health Clinic

Provides customized integrated chemical dependency and outpatient mental health services, counseling, and crisis therapy support specifically geared toward youth development.

🕒 Eligibility: Adolescents and Young Adults ages 12–26

Rochester Regional Health: Evelyn Brandon Chemical Dependency Clinic

An outpatient clinic offering specialized, clinical treatment paths for individuals dealing with substance use and chemical dependency issues.

📍 Address: 81 Lake Avenue, Rochester, NY 14608
🕒 Eligibility: Age brackets for 12–18, 18 and older, and older adults

Willow Domestic Violence Center

Provides critical 24/7 support services for survivors of domestic violence. Offers emergency shelter, safety planning, crisis counseling, support groups, and legal/court advocacy.

🕒 Availability: 24/7 Hotline & Text Line

HEAL Program (UR Medicine)

Provides compassionate, holistic outpatient care and mental health support specifically for individuals who are victims of interpersonal, domestic, or partner violence.

RESTORE Sexual Assault Services

Provides crisis intervention, support, and advocacy for sexual assault survivors and their families. Offers a 24-hour hotline to ensure immediate support is always available.

Saathi of Rochester

A specialized support group and resource framework under the NYS Immigration Coalition. Dedicated to helping South Asian individuals and families in the Rochester area who are facing domestic violence.

Golisano Children's Hospital: Gender Health Services

Provides clinical care and medical services to aid families, youth, and young adults who identify as transgender, gender fluid, or have questions and concerns regarding gender identity.

Trillium Health

A community health center providing affordable, highly specialized primary care, testing, and supportive healthcare infrastructure. Renowned for specialized LGBTQ+ inclusive healthcare advocacy and programs.

Monte Nido

Offers professional, specialized inpatient, residential, and outpatient treatment paths for eating disorders. Serves both adolescents and adults with fully integrated telehealth care options.

Golisano Children's Hospital Child and Adolescent Eating Disorders Program

One of the premiere treatment centers for eating disorders, the program is designed to evaluate and treat children, adolescents, and young adults who have diagnosed eating disorders and to aid those who may be exhibiting signs and symptoms.