Student Life

Frequently Asked Questions about Counseling

Who is eligible for services?

All undergraduate students taking at least seven credit hours are eligible to receive services through the Counseling Center. Services for graduate students in the Master of Social Work and Graduate Psychology programs are also available.

How much does it cost?

Counseling is free, covered by student fees.

Where is the Counseling Center located?

The Counseling Center is located in the Wellness Center, in the upper level of the Voller Athletic Center (VAC), across from the mailroom.

When is the Counseling Center open?

The Counseling Center is open Monday through Friday from 9:00 AM to 5:00 PM, when classes are in session.  During the semester there is a counselor on-call for after-hours emergencies. Contact your RD or security to access this counselor.

Who comes to the Counseling Center?

All kinds of students come to the Counseling Center for all kinds of issues! Most students who receive counseling do so because they have decided they would like a safe place to work out life is­sues and problems. Our goal is to provide students with someone to lis­ten to concerns, help them sort through their op­tions, and come up with some strategies for
making things better.  Many students are dealing with anxiety, depression, anger, past abuse, eating problems, sexual orientation questions, and addictions. Relational problems, spiritual concerns, and coping with the pressures of college life are also common issues.

Who will be my counselor?

The Counseling Center staff is made up of professional clinical therapists. Each professional therapist is licensed, has a master's degree or above, and years of experience in individual, marital and/or family therapy. You might also work with a graduate student intern, who is under the supervision of the Counseling Center Director. We try to make a match between your needs, your preferences for a counselor, and the skills and schedules of our counselors. Our staff is ready and willing to incorporate a spiritual perspective
into their work with you if you so desire.

How long will I see my counselor?

You determine, in cooperation with your counselor, how many sessions you have, up to a limit of ten at a time. This limit can be extended in certain circumstances.  You might meet for an hour a week or every other week, but you could have more or less frequent sessions according to your needs. You can stop whenever you want. Some people get the help they need in a session or two. Some want to work on their issues for a longer time. You decide.

How do I start the process?

The first step is to electronically fill out the intake form on the RWC Counseling Center website. This can be found under the “make an appointment” tab on the website.  As this needs to be completed from on-campus, you may also choose to stop by the Wellness Center to fill out the paperwork on our computer.  Then, a counselor will be assigned to you, and you will be contacted for your first appointment. We make every effort to get the process started within a few days. Same-day appointments are available if needed.

Is what I say confidential?

What you say will not be dis­closed to individuals outside the Counseling Center, unless you give written permission. The only exceptions to this are for emergencies, such as: if you pose a danger to yourself or others, or if you are under the age of 18 and experiencing abuse. Although very unlikely, a third possibility requiring a release of information would be a court order. (Violations of community standards are not considered emergency situations.)

If you have questions or for more information, please call us at (585) 594-6882.