Theresa Charlebois is an Assistant Professor of Health Administration at Roberts Wesleyan College. After receiving her B.A. degree in English Writing with a Pre-Law Minor from St. John Fisher College, she earned her M.S. in Health Administration from Roberts Wesleyan College.
Ms. Charlebois has been actively working in the healthcare field for over a decade, and has a wealth of experience including revenue cycle operations in acute care, long-term care, and physician practices; corporate compliance committee operations including OIG and OMIG reporting responsibility; and direct patient registration management responsibilities for a busy Emergency Department and Urgent Care Center. In addition, Ms. Charlebois spent five years assisting hospitals across the United States and Canada in going paperless, as both an Implementation Consultant and Project Manager for an Electronic Forms Management solutions company.
Throughout her time working in various segments of the healthcare system, Ms. Charlebois has witnessed first-hand how the inefficiencies, waste, and complexities of our industry hinder the delivery of high-quality care. After serving as an Adjunct Faculty instructor at Roberts for four years, Ms. Charlebois was blessed to join the School of Business full-time in August 2016. She continues to work towards creating culturally competent, intellectually curious, servant leaders who desire to enact positive social change by resolving these inefficiencies that continue to plague our system. When Ms. Charlebois isn’t hiking, kayaking, or playing with her niece and nephews, she can be found reading and studying as she finishes coursework for her Doctorate in Health Administration degree.