Leadership Breakfast: Getting to the Heart of Soft Skills A Panel Discussion of Impact on People, Companies & Communities

Soft Skills, People Skills, Transferrable Skills, Essential Skills, Self-Awareness, EQ, Social Graces, Character: No matter what you call them, we all need them to succeed!

Come learn from the experts what these skills are and how they impact leaders, employees, companies and even the greater community. Bring your questions and be ready to leave with strategies, ideas and practical ways to implement soft skills that will change your corporate culture!


7:30 am Networking & Breakfast
8:00 am Panelist Interview with moderator Lisa Tiffin
8:30 am Q & A including audience questions
9:00 am Close

Meet our Experts

Amy Gould

Chief People Officer

Regional Transit Services (RTS)

Adrian Hale

Sr. Manager of Workforce/ Economic Development

Rochester Chamber of Commerce

Cindi Crowley

Executive Coach & President


Amy Gould

Amy Gould is the Chief People Officer for RTS, overseeing Human Resources, Customer Service, Marketing, Community Outreach and Business Development. Amy joined the Authority in March 2014, bringing more than 20 years of expertise in all facets of human resource management and people development. Read More

Adrian Hale

A native of Rochester, NY, Adrian Hale is the Senior Manager of Workforce/Economic Development & Education Initiatives at the Rochester Chamber of Commerce. In addition to his responsibilities at the Chamber, Adrian serves on several boards in the Greater Rochester community, most notably as a community board member on the Democrat and Chronicle’s Editorial Board. Read More

Cindi Crowley

Cindi Crowley, President of Sales360plus, is a highly experienced and skilled leader with a successful track-record of results. Cindi works closely with small- and medium-size businesses in building high performing sales organizations and consistently surpassing business goals. Read More


Tickets are $10 per person, which includes breakfast.

A portion of your ticket supports student scholarships and programs through the Roberts Fund.

Table sponsorships available – email tiffin_lisa@roberts.edu for more information.