Admissions Data & Response Specialist

Position Description/Responsibilities:  The Office of Undergraduate Admissions is seeking candidates for a full-time Admissions Data and Response Specialist to serve as the first responder for all incoming communications from applicants.  The successful candidate will serve as triage specialist handing off incoming inquiries to admissions counselors and adult and graduate admissions intake coordinator, as well as, responding to all students who have begun the online application, and performing outbound calls on an as-needed basis.  Additional key responsibilities include reconciling online applications and database, managing the marketing communication flow calendar, serving as liaison between marketing content writers and Hubspot coordinator, coordinating data pulls, and assisting with data processing.

Qualifications: Bachelor’s degree and two years related work experience required.  Excellent communication, organization, and customer service skills required, along with proficiency in MS Office applications and database management.  Ability to effectively multi-task essential.

Application process:  A completed staff application is required and can be accessed via the Employment link at www.roberts.edu/employment.  Email, fax, or mail completed application, letter of interest, resume, and references to:

Office of Human Resources
Roberts Wesleyan College
2301 Westside Drive
Rochester, NY  14624-1997
Telephone:  585.594.6260
Fax:  585.594.6976
E-mail:  humanresources@roberts.edu

RWC and NES comply with all applicable non-discrimination laws and are committed to the enhancement of human dignity and workplace diversity.