Tag Archives: customer

Loyalty Program Overload?

How many “frequent shopper” cards do you have in your wallet? How about punch cards for buy six items, get one free? I have to admit — I’ve reached loyalty program overload. These programs can be very important to customers, … Continue reading

Posted in Tools | Tagged , , | Comments Off

A Wednesday Love Affair…

Yesterday I made a purchase (yes, it was shoes) from one of my favorite companies – Zappos.  I was able to receive free ground shipping and the pair of shoes were 30% off…. could my online buying experience be any … Continue reading

Posted in blog | Tagged , , , , , | 1 Comment