Roberts Welseyan College - Career Services Job Postings

Time and Attendance Account Specialist

Paychex — Fri, 05 Feb 2010 16:53:31 GMT

Time and Attendance Account Specialist

Employer: Paychex

Specific Responsibilities:

Assists Paychex Premier and Major Market Time and Attendance clients with the installation of hardware and software for the Time in a Box and Time and Labor Online products.
Provides service and support in troubleshooting and resolving any customer software and hardware concerns.
Partners with Human Resource Representatives, Human Resource Managers and other Operations and sales partners to ensure client satisfaction with the Time and Attendance product.
Proactively ensures ongoing client satisfaction and the highest client retention levels by participating in proactive client calls and other retention oriented programs.
Provides dedicated �customer service of the Time and Attendance products to assigned client base and associated Hubs.
Provides dedicated administrator training of Paychex Time and Attendance products to �Paychex Premier and Major Market Time and Attendance clients to educate the customer on the capabilities and usage of the product and ensure the highest adoption of the technology in their establishments
Establishes and maintains a positive working relationship with clients, sales representatives, Human Resource Representatives and other field representatives to promote Paychex quality service image.
Researches and resolves complex billing issues from clients or field representatives, ensuring accurate billing and promoting client retention, and provides the necessary feedback to the client and or field. �
Identify and document any potential improvements in the� Paychex Time and Attendance Account Specialist procedures such as training, documentation and system enhancements in order to increase customer retention.
Participates in special projects and department initiatives as requested.

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Position Requirements:

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�BA/BS is desired or equivalent work experience with a minimum of 4+ years experience in a call center technical environment.

Needs to posses a through understanding of Networking and Microsoft Operating Systems.

Needs to posses excellent organizational and communication skills and have the ability to explain technical concepts to non technical users.

Microsoft and Cisco Certifications Preferred.

How To Apply:
To Apply: If you are interested in applying for this opportunity, please visit our website at www.paychex.com/careers to create a profile and apply for reference code position 100100G. EOE Must be authorized to work in the U.S.

Posted On:2/5/2010

Paychex Temp- Recovery Representative (Collections

Paychex — Fri, 05 Feb 2010 16:56:21 GMT

Paychex Temp- Recovery Representative (Collections

Employer: Paychex

Specific Responsibilities:

Researches and resolves product and service issues from the field and our clients.� Handles client objections and manages the return to completion.

�Provides customer service to clients, branches, corporate departments and financial institutions via internal and external phone calls.

Maintains department policies/procedures to ensure daily compliance.

Evaluates client status to determine the appropriate service, while mitigating risk and exposure to Paychex.�

Completes�client termination process on a daily basis to mitigate financial losses to Paychex.

Makes decisions to approve payroll runs based on Risk Management hold process.

Controls decision making around the revenue Paychex receives from the client.

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Position Requirements:

BA/BS in Finance, Accounting, Business, or related field.� A minimum of 2 years experience in customer service, finance, accounting, or payroll experience, or the equivalent combination of education and experience is required. Microsoft Word, Excel, and Access knowledge is preferred.

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***This is a long term assignment and the shift�available is�11 a.m.�to �8 p.m.��

How To Apply:
To Apply: If you are interested in applying for this opportunity, please visit our website at www.paychex.com/careers to create a profile and apply for reference code position 09010GI. EOE Must be authorized to work in the U.S.

Posted On:2/5/2010

Corporate Collections Services Manager

Paychex — Fri, 05 Feb 2010 17:00:06 GMT

Corporate Collections Services Manager

Employer: Paychex

Specific Responsibilities:

Creates, implements and executes operational strategies within a business plan, manages reserve expectations, and administers third party system needs to drive success.
Works with Finance/Risk Management to translate reserve analysis and monthly bad debt calculation on all product lines to collector expectations.
Monitors the active and inactive portfolio to devise stategies to maximize return for cost-effective collections on internal and external accounts. This could include overseeing the preparation of accounts for a potential asset sale.
Oversees administration of collections systems maintenance and support to ensure availability, continuity, and efficient use of the collections system for Receivables and Collections Management.
Makes hardware/software upgrade recommendations, prepares budget requirements and schedules for IT projects within the collection system to ensure systems are updated timely.
Oversees administration of all new product rollouts and acquisitions to ensure efficient implementation.
Manages results of daily collector activity to ensure goals are met.
Recruits, selects, hires and evaluates performance of personnel to ensure all department needs are handled appropriately.� Counsels and develops staff for personal and corporate advancement through career development, training programs and other resources as required for professional advancement.
Implements comprehensive training programs to promote effective collection techniques and ensure compliance with all relevant rules and regulations (FDCPA, FCRA, HIPAA, etc.)
Oversees Paralegal who is responsibile for preparation of litigation or bankruptcy accounts and collection of assigned judgments in such cases.
Coordinates relationships/expectations with external collection agencies and law firms to exchange information and manage portfolio metrics on a monthly basis.
Assists with preparation of the capital and operating budgets for the cost center(s) and analyzes interdepartmental reports as they relate to the cost center(s).� Achieves cost center projections through labor expense and administrative expense controls.

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Position Requirements:

BA/BS degree in finance, business or accounting and a minimum of 10 years of collections experience, to include a minimum of 2 years of supervisory experience, or the equivalent combination of education and experience are required.� A minimum of 6 years of legal collections, FDCPA and Bankruptcy experience or the equivalent combination of education and experience are required.� Paralegal experience preferred.

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***The shift available for this opportunity requires flexibility between the hours of 8:00 a.m. and 8:00 p.m. (Monday through Friday)�based on business needs.

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Posted On:2/5/2010

General Ledger Support Specialist

Paychex — Fri, 05 Feb 2010 17:13:02 GMT

General Ledger Support Specialist

Employer: Paychex

***The shift for this opportunity is: 9:00am-6pm Monday through Friday.

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Specific Responsibilities:

Provides support primarily for the General Ledger Reporting Service.� Answers inbound calls and makes outbound calls to clients and CPA's in support of the product.� May also communicate via e-mail, voice mail, fax, or other PC-related methods.� May also disseminate product information internally to Paychex users. Meets goals for telephone and e-mail response times.
Maintains knowledge of payroll, and all ancillary products and services. Assists branch personnel with general ledger and accounting issues as they relate to payroll and ancillary products.
Assists clients/CPA's with entry of new client information into the General Ledger Reporting Service.�
Provides technical expertise with Internet practices and other PC functions.� Assist clients / CPA's with PC related procedures including file download, editing files, import/export functions, etc.
Advise clients/CPA's on Quickbooks, Peachtree, Creative Solutions and Data faction accounting software functionality as it relates to the General Ledger Reporting Service.� Supports import/export behavior, reports, making and deleting transaction, adding to and changing charts of accounts and assorted troubleshooting within software packages listed above. Proficient in all other supported third-party accounting software packages and in Microsoft Excel.
Establishes and maintains positive relationships with the CPA community and with the Paychex sales force and sales management.
Speaks with accountants using familiar accounting terminology, while also interpreting the needs of clients with limited accounting knowledge.
Works with clients/CPA's to make educated payroll accounting decisions. Manually creates accounting data for clients/CPA's in situations where the system is unavailable.
Develop, implement, maintain and administer training programs for all new and current employees to optimize level of effectiveness and ability
Logs phone calls and e-mail in order to build and maintain a database of client/CPA interactions.

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Position Requirements:

Bachelors degree in Accounting preferred with a minimum of 2 years experience in small business accounting using accounting software to perform tasks such as payroll, balancing bank statements, budgeting, and monitoring cash flow, or the equivalent combination of education and experience.

How To Apply:
If you are interested in applying for this opportunity, please visit our website at www.paychex.com/careers to create a profile and apply for reference code position 100108P. EOE Must be authorized to work in the U.S

Posted On:2/5/2010

Director of Master of Social Work Field Education, Assistant Professor of Social Work

Roberts Wesleyan College — Tue, 02 Feb 2010 17:08:44 GMT

Director of Master of Social Work Field Education, Assistant Professor of Social Work

Employer: Roberts Wesleyan College

Roberts Wesleyan College invites applications for Director of Master of Social Work Field Education, Assistant Professor of Social Work,�an 11-month, full-time, tenure-track faculty position,�available immediately.�� The Director of MSW Field Education serves within the College and community as an ambassador of the Mission of RWC, the standards of the Social Work Program, and the Social Work Code of Ethics; reports to the Chair of the Division of Social Work, and collaborates closely with the Director of the MSW Program.� A strong faculty development program exists.�

An earned doctorate in social work or a related field from an accredited institution is preferred, and is necessary for future tenure and promotion consideration.� Ability to relate to students, administrative experience, and proven skills in developing positive relationships with community agencies and professional colleagues are essential for the smooth operation of the Field Education Program.��

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Responsibilities :

To successfully administer the field work program for all students enrolled in the MSW Program, the Director develops field education sites in the local area, provides training and orientation to field instructors each fall semester, secures field instruction sites for all graduate students, assigns faculty liaisons between the students and the field instructors, ensures current field agency information, and completes relevant administrative documentation. The Director of MSW Field Education also assists with information and recruitment meetings within the community, interviews prospective students as needed, and teaches MSW courses as requested and able.�� A complete job description is available from the Division Chair upon request.

The College:
Roberts Wesleyan College, a U.S. News & World Report Best Value, has an enrollment of more than 1,900 students and a tradition of excellence dating back to 1866.� The College, a dynamic leader among American liberal arts colleges with a Christian worldview, seeks to prepare thoughtful, spiritually mature, service-oriented people who will help transform society. ��Roberts Wesleyan has regional accreditation by the Middle States Association of Colleges and Schools, and the Social Work programs enjoy professional accreditation by the Council for Social Work Education.

How To Apply:
Applications will be considered until the position is filled. Candidates should send a letter of interest, curriculum vitae, and a completed Application for Faculty Position (available at www.roberts.edu/employment) to the contact person listed below. Persons from under-represented groups are strongly encouraged to apply.

Application Deadline: Friday, June 25, 2010

Posted On:2/2/2010

Software Engineer

Harris Interactive — Tue, 02 Mar 2010 19:36:30 GMT

Software Engineer

Employer: Harris Interactive

Job_Description2: Responsible for design and development of high volume n-tier systems that directly impact the revenue generation of the firm.

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�Translation of complex business problems into innovative technical solutions through Systems Analysis, Design and Development

Design, Develop and maintain Corporate systems

Unit testing with input into formal QA test plans and scripts

Support Technical Writers with Design and Deployment Documentation

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Bachelor's degree in Software Engineering, Computer Science or equivalent experience directly in the software development industry

Technical Skills

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Must have 8+ years of software development experience with Tier One languages� ( Tier One: �C#, C++, Java, VB )

Must be proficient in 3 or more Tier One or Tier Two languages� ( Tier Two: ASP, DHTML, Javascript, XML, XSL )

Must have 3+ years of experience in Structured Query Language (SQL), Relational Databases ( MS SQL2000/2005/2008 experience preferred ), ADO, Reporting (SSRS preferred)

Must have 2+ years experience in one or more of the following:� COM / DCOM / MSMQ / MS .NET Framework / WCF

Must have and understanding of Internet protocols and standards ( HTML, SOAP, HTTP, etc. )

Must have a solid understanding of Object Oriented Design principles

Must be able to demonstrate ability to effectively develop and execute unit test functions

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How To Apply:
FirstName: Sandy LastName: Schleusener Email: www.jobs@harrisinteractive.com City: rochester State: NY ZipCode: 14623

Application Deadline: Thursday, April 29, 2010

Posted On:3/2/2010

Software Engineer

Harris Interactive — Tue, 02 Mar 2010 19:40:24 GMT

Software Engineer

Employer: Harris Interactive

Job_Description2: Responsible for design and development of high volume n-tier systems that directly impact the revenue generation of the firm.

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Translation of complex business problems into innovative technical solutions through Systems Analysis, Design and Development