Ask Us! a question
Additional ways to contact us with your research questions.
Reference Desk Hours:
Location: The Reference Desk is located in the center of the Library.
Reference Desk Phone: 585.594.6499
Circulation Desk Phone: 585.594.6949
Phone (ex: 585-594-6400):
You can IM one of our reference librarians with your questions.
Normal Hours: 8 AM - 5 PM on weekdays.
Txt a Librarian. Try it!
Use our "Text a Librarian" service to send us quick simple questions of up to 160 characters.
Send a text to (585) 502-1573 with one of the following keywords:
Send a short question to (585) 502-1573 and receive a response from a Librarian shortly after the message is received.
Responses will come as two messages, if they exceed 160 characters.
SMS service hours are the same as the regular Reference Desk hours. Questions sent outside of service hours will receive an automated response and be answered the next service day.
Using our SMS service is free; however, your provider's standard text messaging rates may apply.
Using Ask us! via SMS service is convenient and safe - your phone number is neither visible nor accessible to us.